Accounts and business verification
Buylo Partner is the dealer app operated by BUYLO TECH SOLUTIONS PRIVATE LIMITED for business users aged 18 and above. We process your mobile number and SMS verification, account and store identifiers, owner and store names, email, business address, GST and verification details, storefront photos and documents. If you add payout information, we process your bank name, account number, IFSC and account holder name. These details support account access, business review, transactions and payouts.
Marketplace activity and communication
We process listings, prices, quantities, buying requirements, bids, offers, chat messages, uploaded images and payment proof, invoices, transaction and settlement history, reviews, disputes and support requests. Trading partners receive information needed for the transaction. The consumer seller workspace processes customer orders, fulfilment, returns and Mol Bhav messages. Category and brand preferences are used to personalize requested marketplace notifications.
Location, maps and optional media
Store coordinates, city and address information support verification, nearby listings and delivery or transaction arrangements. Camera and photo access are used for uploads you select. Device settings control these permissions. Map providers receive map requests, coordinates and network information; the app uses the native iOS map provider, Google Maps on Android and OpenStreetMap Nominatim for address lookup. The optional tutorial opens YouTube outside the app only when you choose its link; that service follows its own privacy practices.
Payments and messaging services
Razorpay processes online payments. Razorpay may process contact, payment, device, usage and diagnostic information to provide payment services, analyze performance and personalize its services. MSG91 processes phone numbers and verification messages; opted-in WhatsApp updates use the details needed to deliver them. Firebase Cloud Messaging processes installation identifiers and notification tokens for push delivery, plus technical device, operating-system, app and SDK information and diagnostics for service operation, quality and adoption analysis. Push tokens are registered to your signed-in account.
Service providers and operational records
Cloud hosting and storage, messaging, maps and payment providers process information needed to provide their services. Our API records request URLs, IP addresses, user-agent information and response details for operation, security and troubleshooting. URLs can include search terms and coordinates. Audit records may include account identifiers and changes. We may disclose information when required by law or to resolve transactions and disputes. Provider-held records follow the provider’s own practices.
Your choices and account deletion
You can manage notification and WhatsApp preferences in the app, change device permissions and request corrections to verified business details. To delete an account, open Menu, My Profile, then Delete Account and confirm both prompts. Outstanding transactions, refunds, returns and settlements must be resolved first. Unrecognized file references are queued for ownership review after the ordinary account profile is removed. See the deletion page for the current process and contact support if you cannot access the app.
What deletion removes and what may remain
Successful deletion removes ordinary profile, contact, bank, location and notification data, closes listings and account access, removes your chat messages and profile-change submissions, and schedules removal of verification files and images uploaded for your listings. File removal can take additional time when a provider is unavailable or ownership needs review. An internal account reference remains so completed transactions stay consistent. Completed payment, invoice, settlement, dispute and related audit records may remain for reconciliation, legal obligations and fraud prevention. These records can contain information needed for those purposes. Backups and operational logs are not immediately rewritten, and provider-held or trading-partner records are managed separately.
Questions and policy updates
Contact BUYLO TECH SOLUTIONS PRIVATE LIMITED at contact@trybuylo.com for privacy questions, correction requests or help deleting an account. We publish changes to these practices on this page. This policy covers Buylo Partner; the Buy-lo shopper app has a separate policy linked below.
Provider privacy information
